Bleasdales Ltd

The Stables

15 Imogen Gardens

Warwick

England

CV34 6FB

Bleasdales Ltd provide auction and valuation services acting as an intermediary between buyers and sellers, valuations may include providing probate and insurance valuations for legal reasons. To provide these services we hold and process personal data.

Personal Data

• We are data controllers and data processors
• Our lead data protection authority is the Information Commissioners Office in the UK
• We hold data responsibly, fairly, legally and transparently.

The information we collect and hold is provided directly by you, either through our online auction platform (managed by a third party service provider) or via telephone, email, letter, invoicing or our online contact form.

We only collect information that it is adequate, relevant and limited to the purposes of the auctions and valuation services we provide.

Our Lawful Basis for Controlling and Processing Personal Data
 

• Performing a contract
• For legal compliancy
• Legitimate interests

We only disclose information to third parties who either help us perform a contract or help us fulfil our legal obligations and legitimate interests.

Why do Bleasdales Ltd Hold and Process Your Personal Information?

You have either bought or sold items through Bleasdales Ltd or registered to receive information from us either by directly contacting us or by contacting a third party service provider who helps us provide a service or contract – for example the saleroom.com, who provide an online catalogue and auction service for our sales.

In order to provide the service you have subscribed to we hold and process personal data which has been supplied by you.  

This data is held for no longer than six years, (unless you wish us to continue providing services after this point) and helps us to perform our contract with you, for example enabling you to buy or sell lots through one of our auctions, and it also forms part of our mutual legitimate interests, helping us keep you informed about forthcoming sales and lots that may be of interest to you.  Our pre sale email alerts form a core part of this service and we will continue to send these to you unless you advise us that you no longer wish to receive them, which you can do at any time, either by using the unsubscribe option, included at the bottom of all our pre-sale email alerts or by telephone, letter or email.

What Information Do We Hold?

We may hold personal information such as your

Title
Name

Postal address

Email
Telephone

In the case of valuation documents or items submitted for sale we may also hold descriptions and estimated values of property/collections that you own.

In many cases, for example if you have subscribed to receive our e-newsletter we may only hold  two pieces of personal information, such as name and email.

NB: (Special category) Sensitive Personal Information
We do not hold payment information with any of your personal details . Payments are processed either by a secure third party provider such as the saleroom.com, Paypal or our bank.

We do not hold other forms of sensitive personal information but our third party service providers such as the saleroom.com may retain additional information such as failure to pay following a successful online bid, but while we have access to this information, as a legitimate interest, we do not hold our process it ourselves.

Who Do We Share Personal Information With?

In order to deliver the services you have subscribed to we share your personal information with third party service providers to our company

• Our Database Managers
• Online Auction Services that we have contracted to assist with our sales
• On certain occasions insurers or legal representatives for our mutual legitimate interests or for legal reasons

We do not sell your information to anyone else or share your information with anyone other than the third party providers who help us deliver the services you have subscribed to.

International Transfers of Data

We may transfer your data to destinations outside the European Economic Area (EEA) and when we do we will ensure that it is treated securely and in accordance with the regulations.

Data collected via Cookies on our Website

What Are Cookies?

Cookies are small files that a site or its service provider transfers to your computer’s hard drive via your Web browser to help recognize your browser and capture and remember certain information.  Cookies on our main website (excluding the quotation interface) do not gather information that can identify individuals but use IP information to help improve and evaluate the website - for example cookies can help identify the general geographical areas (such as country) of site visitors or the most visited web pages within a website

Cookies On Our Website

We do use Cookies on our website but the data collected on all pages (except the contact form which forms part of our mutual legitimate interests) does not allow us to personally identify users.

This information is not gathered from your disk or computer but via the browser and in our case we used SSL protocols when collecting visitor information, so it cannot be viewed by other parties unless they have been contracted by us to provide a service.

We do contract with third-party service providers, to assist us in better understanding how visitors use our website. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. For instance we use Google Analytics, a website analytics service, provide by Google Inc, to evaluate and improve visitor experience on our site.

Cookies Used On Our Contact Form

Cookies used on our contact form are used to gather personal information such as name, email or telephone. This information is used to respond to a request from you and may help us provide services and is held as part of our mutual legitimate interests. We will only disclose this information to third parties who either help us perform a contract with you, fulfil our legal obligations, or if it is in our legitimate interests.

Cookie Options

If you prefer, you can choose a setting on your browser which will warn you each time a cookie is being sent via our website. You can choose to turn off cookies altogether but this will affect how our website functions and you will not be able to access some services such as contact forms

How Do We Protect Your Information?

Security and confidentially are important to our clients and to us and we employ data protection by design and by default.  We use SSL protocols on our website, a password protected database management system. We are not complacent and continuously monitor and review digital security.

It is our responsibility to ensure that we have procedures in place to identify data breaches swiftly and efficiently and that we report any breaches to the ICO within a 72 hours period.

Third Party Security

We choose our third party service providers carefully and on the basis that they take privacy seriously. We take responsible steps to ascertain what data security measures they have in place but we cannot guarantee their privacy policy. If you wish to review their policies in tandem with ours please contact us at rvb@bleasdalesltd.co.uk.

We only share your data with these providers for the reasons already described above.

Your Privacy Rights

You have certain Rights in Relation to Your Personal Data

• You have the right to ask us what personal data we hold
• We must give you access to this data within one month of the request and at no cost to you
• We must rectify any errors if you ask us to
• We must erase your data if you ask us to
  (unless we have a legal obligation to retain it – for example in performing a contract with you, or acting as intermediary between you and another client,  an insurer or legal representative)
• We must restrict the processing of your data if you ask us to
  (unless as before we have a legal obligation to process it or the processing forms part of a contract)
• Right to portability of your data usually in machine readable format so it can be given on your request to another provider

Who Is Our Data Protection Officer?
Robert Bleasdale MRICS, Director Bleasdales Ltd

How Do You Find Out What Information We Hold About You?

You can contact us to anytime to ask us what personal information we hold but we will need proof of your identity before we disclose this information.  You can email or write to us at the following address:

rvb@bleasdalesltd.co.uk
Bleasdales Ltd

The Stables

15 Imogen Gardens

Warwick

England

CV34 6FB

If we make any changes to this privacy policy it will be published on this page     22.05.2018